Privacy Policy

🛡 Personal Data Protection Policy
Andean Ecotravel S.A.C.
Cusco – Perú

1.- Introduction

At Andean Ecotravel S.A.C. (hereinafter referred to as “the Agency”), we respect and protect the privacy of our passengers, clients, and users of our website.
This Personal Data Protection Policy describes how we collect, use, store, and protect personal information in accordance with Law No. 29733 – Personal Data Protection Law and its Regulation approved by Supreme Decree No. 003-2013-JUS.

2.- Purpose of data processing

The personal data voluntarily provided by users through forms, emails, or any other digital or physical means will be processed for the following purposes:

• To manage reservations and tourism services offered by the Agency.
• To provide information about packages, rates, promotions, and tourism activities.
• To respond to inquiries, claims, or information requests.
• To comply with legal, contractual, and administrative obligations derived from service provision.
• To send commercial communications related to the Agency’s tourism services, when expressly authorized by the user.

3.- Personal data collected

We may request and retain personal data such as: full name, identification document, nationality, address, phone number, email, date of birth, payment information, and travel preferences.
Sensitive personal data will not be collected without the express consent of the data subject.

4.- Consent

The user expressly authorizes Andean Ecotravel S.A.C. to collect and process their personal data for the purposes described above, and may revoke this consent at any time by submitting a written request.

5.- Data transfer

Personal data may be shared with service providers or business partners necessary for the execution of contracted services (e.g., hotels, transport companies, guides, and tour operators), always under strict confidentiality and exclusively for the stated purposes.

6.- Data retention

Personal data will be kept only for as long as necessary to fulfill the purposes for which they were collected, in compliance with applicable legal time limits.

7.- Rights of the data subject

Data subjects have the right to access, rectify, cancel, or oppose the processing of their personal data (known as ARCO rights) in accordance with applicable law.
To exercise these rights, the data subject may submit a written or electronic request to the following address:
📩 info@andeanecotravel.com

8.- Security and confidentiality

The Agency adopts the necessary technical, organizational, and legal measures to ensure the security and confidentiality of personal data, preventing its alteration, loss, misuse, or unauthorized access.

9.- Policy modifications

Andean Ecotravel S.A.C. reserves the right to modify or update this policy at any time.
Any modifications will be published on our website and will take effect from the date of publication.

10.- Contact

For any inquiries, requests, or to exercise your data protection rights, you may contact us at:
📧 info@andeanecotravel.com
📍 Cusco – Peru